Introduction and Data Controller

Idea Forestsenet operates as an educational platform specializing in real estate law essentials. We're committed to protecting your personal data in accordance with Greek data protection laws and the General Data Protection Regulation (GDPR).

As the data controller, Idea Forestsenet is responsible for determining how your personal information is collected, used, and stored. Our registered address is Sofokleous 141, Kallithea 176 72, Greece, and we can be reached at support@ideaforestsenet.info or +302310489465.

Information We Collect

We collect various types of information to provide and improve our educational services. The data we gather falls into several categories, each serving specific purposes for course delivery and platform functionality.

Account and Profile Information

When you create an account, we collect basic identification details including your name, email address, and phone number. We also gather information about your professional background in real estate or legal fields to personalize your learning experience.

Educational Data

We track your progress through courses, quiz results, and areas where you spend more time studying. This helps us understand which topics require additional support and allows us to recommend relevant content for your specific learning path.

Technical Information

Our systems automatically collect technical data such as your IP address, browser type, operating system, and device identifiers. We also gather information about how you navigate our platform, including pages visited and time spent on different sections.

How We Use Your Data

Your personal information serves several essential functions that directly support your educational experience and our ability to provide quality real estate law training.

• Delivering course content and tracking your progress through educational modules
• Sending course updates, assignment reminders, and important announcements
• Providing technical support and responding to your questions or concerns
• Personalizing content recommendations based on your learning patterns
• Maintaining platform security and preventing unauthorized access
• Analyzing usage patterns to improve course content and user experience
• Complying with legal obligations under Greek educational regulations

We process your data based on legitimate interests in providing educational services, contractual necessity for course delivery, and legal compliance requirements. When we send marketing communications about new courses or features, we rely on your explicit consent, which you can withdraw at any time.

Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our privacy and security standards. Your personal information is never sold to third parties for marketing purposes.

Service Providers

We share data with carefully selected service providers who help us deliver our educational platform. This includes cloud hosting services for secure data storage, email service providers for course communications, and analytics tools to understand platform usage.

Legal Requirements

We may disclose personal information when required by Greek law, court orders, or regulatory authorities. This includes responding to lawful requests from law enforcement or protecting our legal rights and those of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. We would notify you of such changes and ensure the receiving party maintains equivalent privacy protections.

Your Privacy Rights

Under Greek data protection law and GDPR, you have comprehensive rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.

To exercise your rights, contact us at support@ideaforestsenet.info with your full name and account email address. We'll respond within 30 days and may request additional verification for security purposes. If you're unsatisfied with our response, you can file a complaint with the Greek Data Protection Authority.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

Technical Safeguards

All data transmissions use SSL/TLS encryption, and we store personal information in encrypted databases with restricted access controls. Our servers are located in secure data centers with physical access controls and environmental monitoring.

Access Controls

Only authorized personnel have access to personal data, and access is limited to what's necessary for their job functions. We regularly review access permissions and require strong authentication methods for all administrative accounts.

Incident Response

We maintain detailed incident response procedures and would notify you of any data breaches that could affect your personal information within 72 hours of discovery, as required by Greek law.

Data Retention and Deletion

We retain personal information only as long as necessary to provide our educational services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and legal requirements.

• Account information: Retained while your account is active and for 2 years after closure
• Course progress data: Kept for 5 years to support credential verification
• Communications: Stored for 3 years for customer service and legal purposes
• Technical logs: Automatically deleted after 12 months unless needed for security investigations
• Marketing data: Retained until you withdraw consent or request deletion

When retention periods expire, we securely delete personal information using industry-standard data destruction methods. Anonymized data may be retained indefinitely for research and platform improvement purposes.

International Data Transfers

While our primary operations are based in Greece, some of our service providers may process data outside the European Economic Area. We ensure adequate protection through approved transfer mechanisms.

All international transfers comply with GDPR requirements and Greek data protection standards. We use Standard Contractual Clauses approved by the European Commission and conduct regular assessments of data protection levels in recipient countries.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and analyze platform usage. Our cookie practices comply with Greek e-Privacy regulations and GDPR consent requirements.

Essential Cookies

These cookies are necessary for basic platform functionality, including maintaining your login session and remembering your course progress. Essential cookies don't require your consent as they're fundamental to service delivery.

Analytics and Performance

We use analytics cookies to understand how users interact with our platform, which helps us improve course content and user experience. You can opt out of these cookies through your browser settings or our cookie preference center.

We don't use cookies for advertising purposes or share cookie data with third parties for marketing. All cookie data is processed according to our privacy standards and retention policies.

Policy Updates and Changes

We review and update this privacy policy annually or when significant changes occur to our data processing practices. Material changes will be communicated through email notifications and prominent notices on our platform.

Continued use of our services after policy updates constitutes acceptance of the revised terms. However, we'll seek explicit consent for any changes that significantly expand our use of your personal data or introduce new processing purposes.

Previous versions of our privacy policy are archived and available upon request. This helps maintain transparency about how our privacy practices have evolved over time.